Shipping policy

Shipping Policy – Kingdom of Saudi Arabia (KSA)

Thank you for shopping with us. We are committed to delivering your orders safely and on time across the Kingdom of Saudi Arabia.

1. Shipping Coverage
We currently ship to all major cities and regions within the Kingdom of Saudi Arabia.

2. Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is confirmed, you will receive a notification with tracking details.

3. Delivery Time
Estimated delivery times are as follows:

• Major cities: 2–4 business days

• Remote areas: 4–7 business days

Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.

4. Shipping Charges
Shipping fees are calculated at checkout based on your location and order size.
We may offer free shipping on selected promotions or for orders above a certain amount.

5. Order Tracking
Once your order has been shipped, a tracking number will be provided via email or SMS so you can monitor your delivery status.

6. Delivery Issues
If your order is delayed, lost, or damaged during shipping, please contact our support team within 48 hours of receiving your order. We will assist you in resolving the issue as quickly as possible.

7. Incorrect Address
Please ensure that your shipping address is accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Contact Us

alogajaar@gmail.com